Tend Content Producer & Writing Specialist

  • Full Time
  • Remote

Website Tend

The #1 farm management software for small-scale diversified farm


Tend is the first software platform of its kind with powerful tools for managing a small scale diversified farm. Tend utilizes advanced data analytics and a cloud-based platform to enable farmers to crop plan, keep records, manage daily operations, managing sales, and bring their farm business online. Read more about us at www.tend.com.

About the role
The Content Producer is responsible for creating, writing and editing content across Tend to enhance the customer’s experience. The role will engage in original story-telling and promotional content to assist with product releases, help documentation, website copy, email correspondence and general messaging as it relates to farmers.

Tend Content Producer & Writing Specialist
Depending on your experience, compensation can range $15-$30 an hour. As we grow, compensation can grow.
Remote | Tend | FT Contractor (FT/PT possible for correct applicant)

Who you are
Experience: Experience: At least 3 years in a similar role with comparable goals and responsibilities (farming and/or agricultural related background, strongly preferred)

• Technical writing skills as it relates to product education and training
• An experienced product writer with excellent writing skills, the ability to persuade, and a vivid imagination
• Excellent grasp of grammar and punctuation. A wordsmith!
• You can structure documentation so that it is user-friendly and easy to understand
• Knowledge of HTML a plus

• Possess a clear understanding of the importance of high quality work and accuracy and its impact on the customer’s site experience
• Detail oriented with strong organizational and planning skills to ensure timely and accurate execution of responsibilities
• Ability to prioritize work in a fast-paced environment
• Ability to accept feedback and be receptive of others’ opinions

Education: A related degree preferred (English, Journalism, Creative Writing, etc.)

Bonus Points: Knowledge of Tend’s Product

What you will do
• Write and proofread online product documentation, content and copy, maintaining the highest level of quality
• Audit our existing website and in-app content and help us update the copy to properly tell the story of Tend’s mission, product offerings, and the value we provide to our customers
• Create, update and maintain Tend’s help documentation so that it is user-friendly, easy to understand, and impeccably written
• Create detailed product-specific guides, review work, and execute our style to ensure the guides are grammatically perfect and aesthetically clean
• Assist with content development and editing scripts for training videos that can be used by customers to easily onboard onto Tend
• Assist with the creation of catchy and creative emails, blogs, newsletters, headlines, and taglines
• Collaborate with our Product and Engineering teams to understand how new and existing features work to syncronize help documentation with development
• Deeply understand our users needs, and be an advocate for their success
• Prepare and embed screenshots, animated GIFs, and videos in Help Center articles
• Integrate graphics and illustrations to improve the quality and usability of the documentation
• Contribute to Information Architecture decisions and demonstrate an understanding of how readers use our resources to learn
• Work effectively and proactively as a member of the cross functional team by communicating clearly and focusing on team objectives
• Develop and maintain a deep understanding of the product, target audience and competitor activities in the market

To apply for this job please visit grnh.se.